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How kirikiya Handles Your Personal Data

When you open an account with us and use payment methods like bKash, Nagad, or Rocket, you share personal data — and we take that seriously.

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What We Collect and Why We Hold It

kirikiya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, phone number, and the payment method you use, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, transaction references attached to those wallet transfers are stored as

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part of your account record. We also collect device data, including your browser type and IP address, to detect unusual login activity and keep your account from being accessed without your knowledge. Cookies and session data help us remember your preferences across mobile and desktop so
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you do not have to reconfigure settings every time you return. We do not sell, rent, or trade your personal data to marketing companies. Data may be shared with payment processors — such as the gateways that handle bKash and Nagad transfers — strictly to complete
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transactions. We retain your account data for as long as your account remains active and for a period afterwards as required to resolve any disputes or comply with applicable legal obligations. If you close your account, you can contact our support team to request that we
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delete the data we hold on you, subject to any legal retention requirements in force. Availability of our services depends on your local law and the eligible regions we support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage What You Share

We use SSL encryption across all pages, including the account login, deposit flow, and withdrawal confirmation screens. Your bKash, Nagad, and Rocket transaction details pass through encrypted connections and are never stored in plain text. Account sessions on mobile time out after a period of inactivity, which reduces the risk if you leave your phone unattended. We review our data practices regularly and update this policy when our processes change.

SSL Encryption

Every page on kirikiya uses SSL. Your login credentials, wallet details, and account data travel through an encrypted connection at all times.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear these from your mobile browser at any time.

Account Security Steps

Login uses OTP verification tied to your registered phone number. Unusual access attempts trigger an account review before the session is allowed to continue.

Data Retention Policy

We keep your data while your account is active. After closure, we hold records only as long as legal obligations require, then delete them on request.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see the data we hold on you, correct something inaccurate, or ask us to delete your account records, our support team handles privacy requests directly. You can reach us through live chat on the site, by email, or through the in-app message centre on your mobile browser. We aim to respond to data requests within a reasonable timeframe, and we will confirm receipt of your request as soon as it comes in.

Live Chat Open the chat icon from any page on kirikiya. Describe your privacy request and our team will log it and follow up with you directly.

Email Support Send your data request to our support email address. Include your registered phone number so we can match your request to the correct account record.

In-App Message Centre If you are on mobile, use the message icon inside your account dashboard. Privacy queries are handled by the same team as account support.

Common Questions About Your Privacy on kirikiya

Below are the questions we hear most often about how we handle personal data. If something is not covered here, reach out through live chat or email and we will give you a direct answer.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. Device type and login activity are also recorded for account security purposes.

Transaction data is shared only with the payment gateway processing your transfer. We do not pass your wallet details to advertisers, data brokers, or any unrelated third parties.

Yes. Contact us through live chat or email with your registered phone number and we will compile the data we hold on your account and send it to you directly.

Send a deletion request via email or live chat. We will process it after verifying your identity. Some data may be retained briefly to meet legal obligations before full deletion.

We use cookies to keep your session active and remember your preferences across devices. You can clear or block cookies through your mobile browser settings at any time, though some features may not work as expected.

Access to kirikiya and the protections in this policy depend on your local law and the eligible regions we support. Check the current terms for your location before using the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How kirikiya Handles Your Personal Data

How We Protect and Manage What You Share

SSL Encryption

Cookie Controls

Account Security Steps

Data Retention Policy

Reach Us About Your Privacy Rights

Common Questions About Your Privacy on kirikiya

01 What personal data does kirikiya collect when I open an account?

02 Does kirikiya share my bKash or Nagad payment details with anyone?

03 Can I request a copy of the data kirikiya holds on me?

04 How do I ask kirikiya to delete my account data?

05 How does kirikiya use cookies, and can I turn them off?

06 Does this privacy policy apply regardless of where I am in Bangladesh?

Privacy Policy

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